If you miss a job deadline
If you miss a job deadline, the job is considered late, and special rules apply.
- When you submit a quote on Hyperlingo, it is important to check the job’s deadline and ensure that you will be able to deliver the completed documents on time.
If you don’t submit completed documents by the deadline time, the buyer is given the option to cancel the job. In this situation, the job ends and you will not receive payment.
If you submit documents after the deadline, the buyer is given the option to accept or reject the documents. If the buyer chooses to reject, they will not be given access to the documents. If they choose to accept, they are given access and must then make payment according to the Hyperlingo Terms and Conditions for Translation Service.
If, for some reason, you know you will not be able to meet a job deadline, the best approach is to tell the buyer as soon as possible. You can do this using the Send a message window in the job’s Documents & Messaging tab. To find the Documents & Messaging tab, click on the job in the Manage Jobs area then click on the Documents & Messaging tab.